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  • Hope for Atul Gawande and Doctors Across America

    Hope for Atul Gawande and Doctors Across America

    The path to restoring the joy of the doctor-patient relationship begins with nurse and MA engagement and investment.2 MIN READ ...
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    In Their Words: Always Fresh and Ready to Start the Day

    In Their Words: Always Fresh and Ready to Start the Day

    Do you want to be cared for by a provider at the beginning of his or her shift or during ...
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    In Their Words: Free To Focus On My Patients Again, Chelsea Doyle, FNP

    In Their Words: Free To Focus On My Patients Again

    I’m not doing any work at home anymore and I don’t feel the kind of stress I used to experience ...
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    In Their Words: Providers Talk About Their Exam Room Team Experience

    In Their Words: Providers Talk About Their Exam Room Team Experience

    There was definitely a learning curve up front that required an investment of time, energy, and financial resources. But it ...
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    The Exam Room Team: Where Provider Productivity and Access Begin

    The Exam Room Team: Where Provider Productivity and Access Begin

    The improved access that comes with greater productivity is a key factor in meeting current and future patient demand and ...
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    Primary Care Productivity Continues its Downward Spiral

    Primary Care Productivity Continues its Downward Spiral

    Although these issues don’t lend themselves to an easy fix there is one area where you can exert a meaningful ...
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    The Achilles Heel of the Medical Home

    The Achilles Heel of the Medical Home

    So why, after so much investment and effort, aren’t practices that are certified medical homes experiencing more dramatic improvements? Well, ...
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    Our Love/Hate Relationship with Provider Productivity

    Our Love/Hate Relationship with Provider Productivity

    There’s always talk about improving access, but low productivity, the driving factor behind reduced access, doesn’t get the respect that ...
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    Uncommon Bedfellows: Access, Expanded Hours, and Provider Wellness

    Uncommon Bedfellows: Access, Expanded Hours, and Provider Wellness

    Improving access for acute, same day patients offers important benefits to practices and patients alike, but it takes a little ...
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    Patients With Acute Needs Can't Wait. Neither Can You.

    Patients With Acute Needs Can’t Wait. Neither Can You.

    In this first of a two-part look of the role of acute visits in primary care, we’ll discuss why offering ...
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    All in Good Time (Management): Reprioritizing Exam Room Goals

    All in Good Time (Management): Reprioritizing Exam Room Goals

    Our inappropriate focus on socializing with patients has led many of us to prioritize the unnecessary goal of what I ...
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    All in Good Time (Management): Restructuring Primary Care Schedules

    All in Good Time (Management): Restructuring Primary Care Schedules

    Time always has limits—but somehow we’ve come to consider the exam room as exempt ...
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