Author: Stephen Moberg

What to Know About Prescription Medication

What Everybody Ought to Know About Prescription Medications

The price of medicine follows the same trend as our country’s delivery model of healthcare – broken and health insurance will pick up a large chunk of the bill.

Unfortunately for many, the prices of drugs are too high, another indication of our healthcare system’s crisis. It does not matter how many good drugs are available, if they’re unaffordable, it is of no help to patients.

The ability to afford prescription medications in the United States requires the best insurance, disposable income, and extra time to research how to save money.

Patients are known to scale back on their prescribed dosages to save money. One out of two patients don’t take their medications exactly as prescribed, which leads to additional office visits and further treatment. In the end, untreated diseases cost the culture, as well as the individual much more than the medication does itself.

Did you know? Drugs account for more than 10 percent of our country’s $2.7 trillion annual health bill, even though the average American takes fewer prescription medicines than people in other countries. The price of a typical steroid inhaler in the United States may cost $175, while the same inhaler retails for $20 in other countries.

Generics were introduced as a more affordable option to brand-name drugs. However, the price of generics has increased approximately 5.3 percent and often times are unavailable.

The United States allows pharmaceutical companies and generic drug makers to compete for the price of drugs which leads to the high prices we are forced to pay.

While prescription drug spending has declined due to the recession, it is expected to increase sharply as millions of Americans are becoming insured under the Affordable Care Act.

Building Better Healthcare Systems

How To Build Healthcare Systems for the Future

What mainstream business or product has stayed exactly the same since its creation?

Times change, people change, our needs as a culture change.

Change is undoubtedly hard, especially for the field of medicine which has changed very little over the past several decades.

There is a dire need for disruptive innovation in primary care as well as a reduction in healthcare costs. Patient-centered medical homes (PCMH) have the potential to accomplish these needs and more.

The hope of this new approach is to redirect patients from emergency rooms and hospitals to primary care offices, keep patients healthier and make primary care an attractive field for medical students to pursue.

Within a PCMH, a primary care physician leads his team of professionals who take more responsibility in providing care for a panel of patients. No longer do physicians solely handle patients; nurses are much more involved in the process of providing care, maintaining wellness, and patient education.

A cultural shift is most evident when physicians have to retrain themselves how to function within their office setting; they absolutely must learn to delegate certain aspects of care for their patients to nurses and medical assistants to meet the coming demand and improve outcomes.

Transforming a practice into a medical home does not have a one-size fits all price tag. For some it may include hiring new staff, temporary loss of productivity, purchasing an EHR system, etc.

Further upfront costs may include scheduling more office visits, improving patient adherence to prescription regimens and ordering more tests to ensure chronic conditions are maintained. However, all of this is done to ensure that those patients who may be at risk for a heart attack or some other life-threatening condition is closely monitored and treated, thus their care will be cheaper by detecting such conditions early. Protecting wellness and maintaining health are much cheaper than treating disease.

As many skeptics are quick to point out, it is difficult to measure PCMH’s cost-effectiveness. Though it may not generate short-term savings, over and over you hear stories about physicians falling in love with medicine again, greater adherence to prescription regimens, increased use of generic drugs, fewer hospital admissions, and less use of skilled-nursing facilities. It is inevitable as patients see their physician, costs will come down and health will improve.

Utilizing a patient-centered medical home aligns primary care physicians, specialists and hospitals to work together to optimize treatment rather than be in competition with one another.

Undeniably challenges lie ahead, but patient-centered medical homes are the way to building healthcare systems for the future.

What can Massachusetts Tell Us?

Based on the events and actions that took place in eastern Massachusetts in the colonial period and during our nation’s fight for independence, Boston has appropriately been called the Cradle of Liberty. As a result of its pioneering efforts in health care legislation, there’s a strong argument for calling the entire state the Cradle of Health Reform. The legislation that Massachusetts passed seven years ago, popularly called Romneycare by many of the state’s residents, has served the population effectively by most accounts.

In researching The Familiar Physician: Saving Your Doctor in the Era of Obamacare, I came across voluminous literature that compared and contrasted the state model with the nationally-directed Affordable Care Act, now widely known as Obamacare.  Jonathan Gruber, a leading health economist who consulted on both pieces of legislation said that they are markedly similar on most issues where they can be fairly compared.

At the same time, there are some noteworthy distinctions.  When Massachusetts adopted its health care law a large percentage of its residents already had health insurance. So part of the legislation’s objective was to cover nearly everyone by plugging as many holes as possible in the existing system, a task that is less daunting, by quite a few levels of magnitude, than the federal initiative. In addition, the tough issue of pre-existing condition exclusions had already been addressed at the time of the state reform efforts.  And of course, like any other individual state, Massachusetts is not a microcosm of America.

My intent is not to make a judgment on the relative merits of the state and the federal legislation, but rather to look at one potential correlation that may give us an insight into what to expect when the insured patient pool is expanded across the country.

According to the Huffington Post writer Steve LeBlanc, just half of primary care doctors in Boston, a city with 14 teaching hospitals, were taking new patients five years after the law went into effect, and average wait times for new patients seeking appointments grew considerably according to a Massachusetts Medical Society survey.

Alan H. Goroll, M.D., a professor of medicine at HarvardMedicalSchool and a practicing PCP, says this aspect of the Massachusetts health care initiative is an example of what can go wrong if the primary care system isn’t fixed simultaneously with the start of expanded coverage.

Specific provisions of the ACA will be phased in all the way through 2020, so it’s difficult at this point to speculate as to where the correlations lie. But one thing we can count on is this: if our goal as a nation is to provide medical coverage for as many people as possible, we have to make sure that a sufficient base of primary care medicine, as part of a larger, integrated system, is ready to care for those people.

EMR and EHR Fatigue

The Nine Forces Converging on Primary Care: #9 EMR Fatigue

This is the final installment in a series on the nine forces I identified in The Familiar Physician: Saving Your Doctor in the Era of Obamacare as being part of the perfect storm threatening primary care medicine. While the EMR fits into that category, I want to be clear in conveying that I am an early adopter and strong advocate of the electronic medical record and recognize its potential to improve the quality, safety and efficiency of care while adding to patient empowerment. I would add that while the data entry part of the process can feel a little clunky at first for anyone who grew up on paper charts, you can’t beat the ease of retrieval and sharing.

Having said that, I should mention that if you’re a physician who hasn’t already made the transition, it will take longer to implement and cost more than you imagined or planned. And the learning curve may be steeper than you think, especially when it comes to customizing the EMR for a specific medical practice.

Putting it into very simple terms, what the EMR represents for a large portion of primary care physicians, especially those not employed by a health care organization, is both a blessing and a curse.

Of course physicians transitioning from paper offices to electronic ones who meet the “meaningful use” criteria can take advantage of the incentive programs established through the Recovery Act/HITECH Act of 2009. But the costs you may not consider involve a substantial disruption of workflow in areas like billing and accounts receivable, basic patient documentation, scheduling, lab results and more. Plus a large chunk of time given up for initial as well as ongoing training.

Considering that many PCPs are already harried and working close to the margin, the time demands of adopting the EMR can feel crushing, especially since you’re not just learning a new way of documentation but also a new approach to patient care.

The challenges are exacerbated for independent practitioners, still the nation’s largest percentage of primary care physicians – and least able to bear the loss of productivity – because they are balancing the cost of an effective EMR system with reimbursement cutbacks. This one issue, more than any other single factor, has been the prime motivator for pushing otherwise unwilling doctors into large medical groups.

The truth is, no one doubts that the EMR is a storm pattern with quite a bit of blue sky and fair weather behind it. Nonetheless, for physician practices in the midst of converting, it initially hits like a Force 12 on the Beaufort scale.

Physicians Heading Towards Retirement

The Nine Forces Converging On Primary Care: #8 Heading Toward The Retirement Exit

In the past seven blogs I’ve been looking at the various forces that have created a perfect storm lined up against primary care medicine. In this eighth installment in a series of nine it’s time to face the reality that medicine is currently experiencing a significant exodus of older physicians. It’s been estimated that one out of three practicing physicians in the United States is over the age of 55. As a result, a significant percentage is approaching full retirement age and quite a few of them can scarcely wait.

In addition, a high percentage of physicians are facing burnout and are ready to retire early. As we have seen, surveys show that over sixty percent say they would retire early, if they could afford to do so.

With the older adult population growing, the demand for physicians will intensify over the coming years.  According to American Association of Medical Colleges estimates, the United States faces a shortage of more than 90,000 physicians (of all specialties) by 2020 – a number that will grow to more than 130,000 by 2025.

The surveys indicate that as many as 60 percent of physicians over the age of 55 will retire in the next three years. The more seasoned physicians, who have already endured the transition to electronic medical records, the advent of HMO’s, bundled payments, being acquired by a larger group practice, have too many battle scars to face another round of major change.

As I described my own circumstances in The Familiar Physician: Saving Your Doctor in the Era of Obamacare, my children are grown and off on their own. Moving away from the parental and financial responsibilities of child rearing and education are part, but hardly all of the reasons I regularly hold retirement debates with myself and often with my wife. I also understand and have personally experienced the sense of powerlessness many seasoned doctors feel. At this point, I don’t know too many colleagues who if they haven’t set a retirement date in stone, have at least penciled it in on the calendar.

Retirement may seem a long way off to many physicians who have been practicing only a short time. But for those on the cusp, the challenges inherent in health care reform and the need for re-invention on a number of levels may prove a strong enticement to emulate Elvis and simply leave the building.

Malpractice in Primary Care

The Nine Forces Converging On Primary Care: #7 Malpractice And The Specter Of Defensive Medicine

The seventh in a series of metaphoric bad weather descending on primary care medicine involves the ever-present threat of malpractice. In The Familiar Physician: Saving Your Doctor in the Era of Obamacare, I referenced a study conducted by the Physicians Foundation entitled A Survey of America’s Physicians: Practice Patterns and Perspectives. This extensive project identified “liability and defensive medicine” as the least satisfying part of medical practice. As the survey drilled down a bit words like “resentful” and “angry” often come into play – not only at the threat of being sued, but also the corresponding need to practice expensive defensive medicine, not in order to validate a diagnosis, but to reduce the risk of a lawsuit.

While there is considerable variation involving malpractice on a state-by-state basis, the national picture reveals that the total number of lawsuits is on a downward trajectory. This direction is balanced, however, by the fact that the actual amounts per damage award are growing. At the same time, insurance premiums are rising again after a recent plateau while the number of firms offering coverage decreases.

The problem is also widely distributed. A 2010 American Medical Association Physician Practice Information survey reveals that nearly 40% of primary care physicians have been sued in their careers, as have 34% of general internists. As you might expect, the numbers get even higher for surgeons.

In addition to the costs of malpractice insurance, the long hours involved in dealing with lawsuits can represent a considerable drain on time. In many cases, claims, even those not leading to lawsuits, can take years to resolve.

According to the Physician Insurers Association of America (PIAA), a group of doctor-owned or operated liability carriers, the highest percentage of malpractice suits, more than one third, are related to errors in diagnosis.

These claims are often complicated by insufficient documentation and poor communication between physician and patient, both of which may be attributable to the inefficient business model and structure currently in place in many medical offices in America.

Within this context, the one thing that does look fairly certain based on both research and a very large amount of anecdotal evidence is that a causal relationship exists between medical malpractice filings and the erosion of the interpersonal relationship between doctor and patient. The slow but steady disappearance of The Familiar Physician is creating a lack of trust, a weakening of the traditional bond between provider and consumer that even needed tort reform and improved risk management won’t improve.

Decrease In Primary Care Physicians

The Nine Forces Converging On Primary Care: #6 Prospective PCPs Are Voting With Their Feet

There’s a perfect storm positioned over primary care medicine and a dwindling stream of new primary care doctors is one of the elements that threatens the field. One thing you can generalize about medical students is that they’re smart, young (generally) people. So they’re likely aware of surveys that reveal decreasing optimism about primary care medicine by current practitioners along with evidence of high numbers of PCPs retiring early or changing careers.

What they’re also aware of is a primary care system that has failed, as Cuba Gooding Jr. famously put it to Tom Cruise in the movie, Jerry Maguire, to “Show me the money.”

Of course discussing money is awkward at best because it’s not what motivates most people to enter medicine in the first place. But if payment for services rendered isn’t what drove existing PCPs into the field it is managing to drive prospective ones away.

Talking about physician income in The Familiar Physician: Saving Your Doctor in the Era of Obamacare, I referenced a 2009 report from the American College of Physicians that called the compensation gap between primary care and other disciplines a “strong disincentive for younger physicians.” Over the course of a long career, this disparity can add up to over $3 million dollars. With typical medical school debt averaging around $140,000 the problem quickly comes into focus.

Some of my colleagues believe the decline in the PCP training ranks is related to a parallel decline in personal commitment or altruism. I don’t agree. I think today’s generation of college pre-med students, medical students and residents is rich in idealism and continues to hold the basic belief that the medical profession offers a rare chance to make a difference.

At the same time, they are realists. They look around at the primary care field and see uncertainty and discontent. They see that their hard work can lead them to the bottom of the pay scale within their profession.  Most students respect primary care and understand that it’s the backbone of the U.S. health care system. I think they admire primary care physicians.

But for some clearly defined reasons, they don’t want to be one.

And the mismatch of supply and demand couldn’t have come at a worse time. As Beverly Woo, M.D., of Brigham and Women’s Hospital in Boston so powerfully stated the problem, “Although the line of students signing up for a career in primary care medicine is getting shorter, the line of patients in need of primary care doctors is getting longer every day.”

Primary Care Pessimism

The Nine Forces Converging On Primary Care: #5 Pessimism Numbs Progress

In a series of nine blogs, we’ve been looking at the Perfect Storm and its metaphoric counterpart in primary care medicine. A lack of optimism about the future is one of the forces bearing down on the field and here’s evidence:

The Physicians Foundation, a non-profit organization that “seeks to advance the work of the practicing physician” recently conducted one of the most comprehensive physician surveys ever carried out. The survey reached over 630,000 doctors selected from the nation’s largest physician database.

The study was developed to reveal, among other areas of clinician response, current morale levels, perspectives on health care reform, practice patterns, career plans and issues impacting patient care. What it indicated, is that the malaise I have personally experienced and described in The Familiar Physician: Saving Your Family Doctor in the Era of Obamacare, is impacting many other doctors within the profession.

Over three quarters of the doctors surveyed revealed themselves to be somewhat or very pessimistic about the future of the medical profession, and over 80 percent agree it’s in decline. Keep in mind this included physicians at all stages in their careers, not just older doctors looking back on “the good old days” and bemoaning the loss.

A distinct majority would not recommend medicine as a career. Over a third would not personally choose medicine again for their own career. Over 60 percent of physicians would retire today if they could.

While uninsured patients may be applauding the provisions of the ACA that hold the potential for improved access, the physician community has some concerns.

Physicians know only too well that the improved access in general and optimal outcomes in particular will be complicated for many people by the fact that they haven’t had a regular doctor for years. In the past, many of these individuals countered a lack of health insurance by going to emergency rooms for care, paying cash or nothing at all and ignoring all but the direst of symptoms. Now, they may be postponing any type of treatment in anticipation of finally being covered.  As a result, medical problems will be more complex and expensive.

For many practitioners the surge of more and sicker patients threatens to overwhelm an already fragile practice within a damaged and disillusioned primary medicine community. At the same time it drains the time, energy and creativity that could otherwise be directed toward care delivery innovation.

The inability to find solutions, brought on by the sheer weight and number of the problems is part of the reality that led so many current doctors in the Physicians Foundation survey to express their strong pessimism. And it’s what’s influencing growing numbers of medical students and residents to vote with their feet when it comes to choosing a career in primary care.

A large part of the prescription drug expenditures are related to increased utilization. But overall costs are increasing nonetheless.

The Nine Forces Converging On Primary Care: #4 The Pharmaceutical Revolution

Throughout the history of medicine and particularly in the past two decades, innovative drug treatments offer a remarkable record of improved health outcomes and quality of life. At the same time, however, prescription drug expenditures are a significant component of total health care expenditures. In fairness, a large part of the expenditures are related to increased utilization. But overall costs are increasing nonetheless. These increases, coupled with higher co-pays and other forms of increased cost sharing on the part of patients, are associated with decreased adherence to treatment regimens and even the discontinuation of needed medications.

For the primary care physician, poor compliance (or adverse reactions even when compliance is perfect) can mean additional office visits, often paid through a reduced Medicare reimbursement.  So for that already overburdened practitioner the cycle continues.

A recent article in Medical News Today estimates that the number of drug prescriptions written each year in America comes out to the nice round number of four billion, roughly 13 prescriptions for every American.

Digging a little deeper, the administration of prescriptions goes far beyond the act of simply writing the script and handing it to a patient. A systematic approach advocated by the World Health Organization illustrates just how detailed and complicated the process has become. Their eight-step approach checklist includes:

  • Evaluate and clearly define the patient’s problem

  • Specify the therapeutic objective

  • Select the appropriate drug therapy

  • Initiate therapy with appropriate details and consider non-pharmacologic therapies

  • Give information, instructions, and warnings

  • Evaluate therapy regularly (e.g. monitor treatment results, consider discontinuation of the drug)

  • Consider drug cost when prescribing

  • Use an electronic medical record or other computer-based tools to reduce prescribing errors

With only very minor exception the pharmaceutical revolution, has benefited all of us through its ability to provide some of the greatest medical innovations with regard to better health over longer lifetimes.

But when administering prescriptions and managing related care become so labor intensive, and when keeping up on the expanding literature associated with these new pharmaceuticals proves to be a separate skill set, there’s no question that the continuing expansion of pharmaceutical options creates a major strain on the primary care physician’s ability to effectively treat growing numbers of patients.

Growing numbers of primary care physicians across America are struggling to make the business end of their practice work.

The Nine Forces Converging On Primary Care: #3 Longer Workdays, Reduced Reimbursement and Failing Practices

In The Familiar Physician: Saving Your Doctor in the Era of Obamacare, I wrote that the looming possibility of financial failure changes everything. At the very least it focuses your attention. I was referring to my own experience at a particular point in my Family Medicine practice, but from what I read and hear directly, growing numbers of primary care physicians across America are struggling to make the business end of their practice work. That objective becomes even more important in light of the fact that many of them have already given up on the ability to fully enjoy their personal lives and families, take vacations and carry out a normal workday schedule.

Office staffs are harried and swamped with electronic documentation requirements, records, insurance forms, referrals, appointments, daily urgent call-ins, scheduling tests then reporting results, answering their correspondence – and patient care in the midst of all of it – that they barely have time to take a deep breath.

The cuts to physician payments are a steady sound from Washington and it is particularly difficult for physicians to continue seeing a growing rise in Medicare beneficiaries, especially in small or solo practices, with the constant threat of reimbursement reductions of 25% or more.

These financial difficulties coincide with a time in which as a nation, we are leaning hard on primary care medicine as a field and primary care doctors as a group to help guide us across a different health care landscape. In a dysfunctional payment system based on volume rather than value, many primary care practices have neither the incentive nor the time to follow up on patients the way they would like to or to provide more comprehensive medical management, especially when chronic conditions are involved.

Resources for management and overall care coordination are especially strained when older patients are seen by several different specialists.

When I was in active practice I worried about how I would be able to survive financially.  But most of all, I worried about the patients.  I still do.

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